Question 1

What is ClinicOS?

Accepted Answer

ClinicOS is a cloud clinic management system built for Saudi healthcare. It runs front desk, appointments, cashier, pharmacy, and prescriptions on one screen — with NPHIES and ZATCA readiness built in.

Question 2

Is ClinicOS ready for NPHIES integration?

Accepted Answer

Yes. Data structures and workflows are designed to meet NPHIES requirements — claim data preparation, eligibility verification, and response handling.

Question 3

Can I manage multiple branches from one system?

Accepted Answer

Yes. The Organization Portal lets you compare branch performance, manage users and roles per branch, and enforce unified policies from a single dashboard.

Question 4

Does ClinicOS support ZATCA e-invoicing?

Accepted Answer

Yes. ClinicOS generates tax invoices compliant with ZATCA requirements — QR code, mandatory fields, and storage rules included.

Question 5

How long does implementation and training take?

Accepted Answer

A single clinic typically goes live in 3–5 days including basic data migration, user setup, and team training. Multi-branch groups take 1–3 weeks depending on branch count and data volume.

Question 6

How much does it cost?

Accepted Answer

We offer tiered plans: Starter (solo clinic), Professional (2–10 staff), and Multi-Branch (3+ clinics). Contact us for a tailored quote based on your needs.

Notes on Saudi clinic operations.

NPHIES rejection codes: a practical guide for Saudi clinics

ZATCA Phase 2 for clinics: the practical checklist

Notes on Saudi clinic operations.

NPHIES rejection codes: a practical guide for Saudi clinics

ZATCA Phase 2 for clinics: the practical checklist